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Iberia Group Presentation (PPTX 4447kb)

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Iberia Group Presentation (PPTX 4447kb)
The New Iberia
Advances in 2015
Future Plan at Cruising Speed
Solid revenue
base
Simplicity and
flexibility
With a new air
Sustainable
competitive
position
Profitable business
lines
En
New Fleet
New orders of long-haul
aircraft (*):
•
8 A350-900s (20202021)
•
5 A330-200s (20162018)
Early deliveries of A330200s from previous order
Delivery of first A330-200
(our first of the new model)
(*) In addition to the 2014 orders for 8
A330-200s for 2015-2016 and 8 A350900s for 2018-2020
New Routes
New routes in 2015 …
Iberia
Iberia Express
Iberia
Iberia Express
•
Puerto Rico
•
•
•
•
•
•
Birmingham
Malta
Rennes
Islandia
Burdeos
Cork
•
•
Havana
Cali
•
•
Edinburgh
Manchester
… and announced for 2016
Las mejores Business and Turista de long haul
• 23 aircraft and nearly 80% of long-haul
flights with new cabins
• Events: presentation of new cabins in
Brazil, Peru, Mexico, and Costa Rica
• Best Business Class between Europe
and Latin America according to Skift ranking
• Economy Class amongst best in market
Leaders in Punctuality
Iberia:
•World’s most punctual airline in 2015.
•Second most punctual in August,
September, and October 2015
•Third most punctual in 2014
Iberia Express:
• World’s most punctual budget airline in
July, August, September, October, and
November 2015
• Most punctual in full-year 2014
Customers Notice and Appreciate the Difference
Iberia’s Net Promoter Score (NPS)
20%
10%
∆ 22 p.p.
0%
2013
2014
2015
feb
mar
abr
may
jun
jul
ago
sep
oct
nov
dic
ene
feb
mar
abr
may
jun
jul
ago
sep
oct
nov
dic
ene
feb
mar
abr
may
jun
jul
ago
sep
-10%
NPS of new long-haul cabins
342+346
333+345 (Nuevo Producto)
+17
+37
(*) Datos ene-sep 2015
Business
Turista
:
New Products for our Customers
–
Ticket auctions on on Iberia.com. Fly at the best price
–
“On Business” programme for SMEs
–
Iberia Joven, aimed at youth
–
Iberia Plus Infinita and Infinita Prime cards for our best customers
–
Mundiplan, Imserso winter travel programme for pensioners
–
Iberia Plus Store, Purchases available on iberia.com
–
First steps to intermodal travel with Renfe Spanish railways
–
New in-flight magazines
Transformation of Non-Core Business Lines
Handling
•
•
•
Won 17 of 20 bids for Spanish airport contracts
Resumed handling activities in Barcelona
Renewed handling contracts
Maintenance
•
•
MRO Project for IAG
First V2500 engines
On the Right Path, and Halfway to Our Goal
Past 12 months*
2016-2020
Adjusted operating
margin (%)
5.9%
8-14%
Sustainable ROIC during
cycle (in real terms)
7.5%
Target: 15%
Annual ASK growth
9.8%
7%
Fleet (at end of period)
96
122
**Rolling
12 months
up to Q3hasta
2015
Últimos
12 meses
Q3 2015 e3l Q3
Targets
Maintaining our Commitment to Society
•
•
•
•
•
•
•
Renewal of UNICEF agreement
Campaign against gender violence
Envera and Mano a Mano aid programmes
Make a Wish Spain
Support for Gemma Hassen-Bey’s bid to climb
Mt.Kilimanjaro
Support for sports, issue of “Singular” card to
Spanish sports champions
Support for culture: America House, Prado
Museum, Cervantes Institute, etc.
And for 2016
• Deliveries of 10 A330-200s
• Conclusion of A340-600 retrofit
• 96% of long.haul flights with new cabins
• 70th anniversary of first flights to Latin Aemrica
• Resumption of services to San Juan, Puerto Rico
• Analysing possible new routes for a global Iberia
y…
… Our next stop: Johannesburg!
• Three weekly flights
• Starting 1st August 2016
• With Airbus A330s
See you on board!
¡Gracias!
Fly UP