How to Prepare a Resume Using Action Verbs

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How to Prepare a Resume Using Action Verbs
University of Texas
of the Permian
What is a resume?
•A resume is a sales
flier documenting your
background, work
history, major
qualifications and
personal history
When should resumes be
• In response to advertisements for
• As a supplement to job
• Presented to interviewer before a
job interview
• Electronic job bulletin boards
Quantitative Statements
What Are They?
Why Use Them in a Resume?
Business Majors:
• “Met sales quotas for my region 18 consecutive quarters.”
• “Implemented internal control procedures which
streamlined our employee work schedule and saved our
company $250 weekly.”
• Worked company receivables accounts resulting in a $5400
increase in weekly cash flow.”
• Designed receiving report logs for the warehouse which
resulted in a 10% decrease in purchase order reconciliation
Education Majors:
• “Implemented 2 week ‘good citizenship’ program within my
classes, which resulted in a 30% decrease in administrative
• “Used cooperative learning techniques to improve my 5th
graders TAKS reading scores 28% over the previous year.”
Action Verbs
MANAGING: accomplished, analyzed, attained, conducted, consolidated,
contacted, coordinated, developed, directed, scheduled, strengthened,
evaluated, consolidated, attained, exceeded, oversaw
TECHNICAL: assembled, built, calculated, computed, configured, designed,
determined devised, eliminated, fabricated, refined, solved, upgraded,
installed, maintained, retrieved, operated
CLERICAL: approved, arranged, catalogued, classified, collected,
compared, compiled, completed, distributed, enlarged, implemented,
inspected, monitored, operated, organized, prepared
COMMUNICATING: addressed, arranged, convinced, corresponded,
developed, directed, drafted, edited, enlisted, influenced, interpreted,
negotiated, participated, persuaded, presented, promoted, proposed
RESEARCHING: collected, consulted, evaluated, examined, experimented,
identified, inspected, interpreted, interviewed, investigated, obtained,
organized, reviewed, searched, summarized
TEACHING: advised, clarified, coached, communicated, coordinated,
corrected, developed, enabled, encouraged, explained, guided, informed,
initiated, instructed, persuaded, set goals, trained
HELPING: assisted, clarified, coached, counseled, demonstrated, educated,
guided, motivated, referred, supported
CREATING: acted, conceived created, customized, designed, developed,
established, fashioned, illustrated, improved, initiated, introduced, invented,
originated, performed, planned, redesigned
Phone (include cell/work/home)
Email address
MAJOR QUALIFICATIONS: This is a summary of everything that qualifies you for the position
that you’re seeking: including, but not limited to education, special skills, specific work
experience and certifications related to the job.
OBJECTIVE STATEMENT: A brief statement summarizing the type of position that you are
Company A, Location
Job Title
Dates of Employment
Begin with action verbs, be quantitative whenever it’s to your advantage
Company B, Location
Job Title
Dates of Employment
Begin with action verbs, be quantitative whenever it’s to your advantage
University A, Location
Degree, Subject area
List things that might establish commonality with the interviewer along with professional
organizations, hobbies, professional interests. Be cognizant of how these interests might be
viewed in lieu of the position you’re applying for.
Either list or put “available upon request”
Marcia Hernandez
5050 Tanglewood Lane
Odessa, Texas 79762
432-368-9876 (home)
432-552-6359 (cell)
[email protected]
Major Qualifications: Five years accounting experience in an oil and gas environment. Working
knowledge of Word, Excel, Power Point and Access. Bi-lingual English/Spanish. Certified Public
Accountant. Member of COPAS.
Objective Statement: To utilize my experience and academic background in a middle management
position within the oil and gas accounting field.
Work History:
Chevron-Texaco Oil Company, 300 N. Marienfeld, Midland, Texas 76904
Title: Joint Interest Accountant
Dates: May 1999 to present
•Performed physical inventory of 18 pipe yards. Reconciled inventories to the general ledger
resulting in an $8M write off of obsolete materials and a $80k reduction in ad valorem taxes.
•Improved internal controls of joint-interest partners’ receivables accounts resulting in the
collection of $150k in partner receivables.
•Renegotiated storage fees for pipe and wellhead storage facilities resulting in a $18k
reduction of carrying costs for inventory accounts
Academic Background:
University of Texas of the Permian Basin, Odessa, Texas
B.B.A., Accountancy and Information Systems, May, 1999
Enjoy investing, golf, tennis, softball and mountain biking
Teacher Resumes
Sylvestor Rose
5039 Tanglewood Lane #1345
Odessa, Texas 79762
Home (432)363-9975
Cell (432)598-9862
Objective: I am seeking a secondary teaching position in the field of education.
Self directed, enthusiastic educator with a compassionate commitment to student development and learning. I possess
outstanding communication skills and the ability to relate relevance of classroom objectives to the real world. I
consider myself a “classic” team member who is capable of contributing to site based committees and collaborate at all
levels of administration.
Experience in:
*Cooperative Learning
*TEKS Objectives
*Design & Development
*Classroom Management
*Multicultural Awareness
*Student Assessment
*Lesson Plans
*Special Populations
Educational Certifications
Bachelor of Arts, Major: English; University of Texas of the Permian Basin, Odessa, Texas
English secondary 6-12 certification (Texas Education Agency)
Computer Skills: MS Word, Excel, Power Point Internet (research)
Teaching Experience
Permian High School, Odessa, Texas January 2006-May 2006
Student Teacher
Collaborated with cooperating teacher to design curriculum and lesson plans, assessments of students and communication with
students, parents and diagnosticians. Performed basic administrative duties such as recording attendance, tutoring and organizing
student portfolios as needed.
* Used computer technology to integrate curriculum, supplementing class lectures with word
processing and researching skills.
* Created a “writing contest” to increase writing proficiency amongst students and encourage expression of ideas. Held
special sessions to develop effective writing and editing techniques and inspire creativity.
* Established and maintained positive relationships with students, parents, faculty and administrators.
Professional Training and Workshops
Cooperative Learning Workshop, UTPB (2004)
Technology Integration Workshop, Region 18 ESC (2005)
Things not to include on
a resume:
No’ No’s continued
Unnecessary things about your life
Ex: age, race, political affiliation, information
about family members
Information that will not advance you in
your work goals
Ex: That lifeguard position that you held when
you were 16.
A headshot
In some industries, being asked for and
including a headshot is common place, but
unless you’re an actor, Miss America or a model,
it should be left out.
Salary expectations
Giving a number that’s too high or too low can
cost you the job. If they specifically ask for it,
give them a range. Even then, that information
should be reserved for the cover letter. If you
have that option, save that conversation for a
later time.
No matter how miniscule the chance that you’ll
get caught, you should always represent
yourself as accurately as possible.
Things that were once labeled
Ex: Confidential information that you once
shared with an ex-employer should never be
shared on a resume. It shows poor judgment.
If you were fired from a previous job and
what you were fired for
Leave out information about a situation that
positions you negatively. If you’re asked to
explain why you left a job, put your best foot
forward and bite the bullet.
Overly verbose statements
Don’t oversell and express yourself in vague,
insignificant terms. Ex: “Spearheaded high
profile projects through supervision of others,
leading by example.”
A resume with too much information will not get
read. Recruiters and hiring managers are very
busy people. It’s a burden to the reader and
readers of resumes don’t want to be burdened.
• A cover letter is an introduction
to the employer.
• Cover letters should include:
1) A statement identifying the job
you are applying for and where
you heard about the job.
2) A brief recapitulation of your
3) A closing statement indicating
how to contact you.
April 26, 2004
Texas Department of Human Services
1209 Bonham
Odessa, Texas 799856
Hiring Manager:
I would like to be considered as a candidate for the position of Caseworker I as
noted in the Odessa American. I am currently employed as a social worker aide
at Health South Rehabilitation facility in Midland, Texas.
I have over three years experience assisting our caseworker specialist in
documenting behavior, preparing interdisciplinary case histories and assisting
clients with behavior modification.
Academically, I am a May 04 candidate for a B.A. in Sociology with a Criminology
minor. I have completed courses in social deviance, human growth & behavior,
psychology theories, personality theories, sociological theories and psychological
I feel that my psychological experience as a social worker aide along with my
academic background would allow me to excel as a Caseworker I. If you feel my
background would meet your current needs, please feel free to contact me at
Yours truly,
Carla Kiser
Don’t forget the thank
you note!!!!
According to a survey of 650 hiring managers by CareerBuilder.com,
forgetting to follow up with a thank-you note can be a kiss of death.
15 percent said they would not hire a candidate who did not follow up with a
thanks, and 32 percent said they’d think less of the person who did not
What do thank-you notes look like?
Three paragraphs only. 1) Thank them 2) Sell them again with a reminder
of your qualifications 3) Reaffirm you interest in the job.
Be specific! Tailor your note to the job and relationship you’ve developed
with the person filling the position.
Fill in the blanks. The thank-you note allows you the opportunity to add any
details or skills you forgot in the interview, and you can also attempt to ease
any reservations you heard from them.
3420 Big Tree Lane
DeLand, FL 32720
Mr. Gary Barnett
Aerial Communications, Inc.
3407 W. MLK Jr. Blvd.
Tampa, FL 33607
Dear Mr. Barnett,
Thank you for taking the time to visit with me today about your Sales
Representative position. I certainly appreciate your time and
attention in answering all my questions.
As I noted in our interview, I have a B.B.A. in marketing along with
three years marketing experience with a communications based
agency. I have met my sales quota for my current employer for 11
of the 12 calendar quarters and increased our market share for my
assigned territory by 23% over the last two years.
I took to heart your advice about “getting connected to your clients”
and hope to use some of your sales strategies during my tenure with
your company. As I stated during the interview, I am extremely
excited about the prospect of working for your company and hope to
hear from you in the very near future.
Rebecca Leddyfern
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